Privacy Policy

1. Introduction

Welcome to CleanerHQ ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website cleanerhq.com and use our services.

By using our website and services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

When you use our services, we may collect:

• Name and contact information (email address, phone number)
• Business information (for service providers listing on our platform)
• Account credentials
• Payment information (processed through secure third-party providers)
• Messages and communications sent through our platform

2.2 Automatically Collected Information

We automatically collect certain information when you visit our website:

• IP address and device information
• Browser type and version
• Pages visited and time spent on pages
• Referring website addresses
• Geographic location (general area based on IP)

3. How We Use Your Information

We use the collected information for:

• Providing and improving our directory services
• Connecting users with cleaning service providers
• Processing business claims and verifications
• Sending relevant communications and updates
• Analyzing usage patterns to improve user experience
• Preventing fraud and ensuring platform security
• Complying with legal obligations

4. Information Sharing

We may share your information with:

• Service Providers: When you contact a cleaning business through our platform, your inquiry details are shared with that business
• Third-Party Service Providers: We use trusted partners for hosting, analytics, and payment processing
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure access controls and authentication
• Regular security assessments
• Employee training on data protection

6. Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Data portability
• Withdraw consent

To exercise these rights, please contact us at privacy@cleanerhq.com.

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience. For detailed information, please see our Cookie Policy.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any website you visit.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: